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Retail

Research / Space / Delivery

We create distinctive commercial environments by connecting strategy, spatial design, multisensory experience, and operational planning.

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Experiential Space & Atmosphere Design

From large-scale commercial developments to independent retail stores, we provide comprehensive professional services covering concept development, architecture, commercial and residential spaces, interior design and decoration, lighting, visual design, artwork, merchandising, and display.

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We are committed to creating high-quality new-retail environments, including stores, experiential settings, spatial concepts, and visual systems. For retail businesses facing growth bottlenecks, we develop next-generation experiential spaces and help create innovative retail models.

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Multi-Sensory Experience Design

We create customized solutions that integrate spatial environments, products, online and offline experiences, and multiple brand elements. Through design, we engage users across multiple senses and create positive, distinctive, and highly recognizable environments.

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With consumers at the center, we rethink the relationship between retail and content while connecting commerce with the shopping experience. We bring together artists, brands, events, and experiences to develop innovative concepts that create deeper and more memorable connections with consumers, delivering extraordinary and compelling experiences for our clients.

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Project Planning

Our project planning services cover every stage of development, from land and architectural planning through to commercial strategy and positioning. We conduct feasibility analyses and research to evaluate development potential, while also providing mixed-use development analysis and positioning. In addition, we assess the optimal combination of commercial components to ensure that each project is strategically structured for long-term value and market relevance.

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Travel Retail Services

Our travel retail services provide an integrated approach to the planning and design of complex commercial environments. We offer planning services for shopping malls, offices, hotels, and serviced apartments, alongside commercial interior design and retail store design guidelines. Our capabilities also extend to art services, the integration and promotion of intangible cultural heritage, and the creation of digital art and media experiences, enabling us to develop destinations that combine commerce, culture, hospitality, and creativity.

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Integrated Planning for Major Transportation Hubs

For major transportation hubs, we provide comprehensive commercial planning, leasing, marketing, and operational services. Our approach begins with the development of leasing strategies, target customer analysis, tenant and business category mix analysis, and brand placement planning. We also undertake rental analysis and revenue forecasting to ensure the commercial model is financially sustainable and aligned with market demand.

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Beyond strategy, we support the implementation and execution of the project through leasing team recruitment and training, the preparation of leasing materials and documentation, and the development of market promotion and communication strategies. We also provide shopping mall operations management, operations team recruitment and training, art services, and the integration of intangible cultural heritage to create commercially successful and culturally distinctive destinations.

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Positioning & Design

Our positioning and design services bring together branding, marketing, spatial planning, and commercial strategy to create a coherent and distinctive identity for each project. We develop brand and corporate identity systems as well as integrated marketing solutions and planning strategies.

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Our work also includes shopping mall spatial and interior planning management, ensuring that commercial strategy and design are closely aligned. To enhance functionality and user experience, we provide traffic flow and parking facility design and planning, signage and wayfinding system design, and FF&E and interior styling design. Together, these elements create an environment that is visually consistent, operationally efficient, and strongly connected to the overall brand positioning.

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